Help us improve how we handle your home alteration requests

We're planning to change how we respond to your home alteration requests. These changes will outline how we will take responsibility for some approved alterations, as long as the work is signed off by us. We would also like your feedback if you have previously asked for permission to make improvements to your home.

Please take a few minutes to help us improve our response to future requests by taking part in our making your own improvements and alterations to your home survey.