Help us improve how we communicate our service standards with you and how well we're performing

We want to share more information about the standards of service you can expect from us, and how we’re performing – so you can hold us to account.

We’d love your views about which of our Service Standards are most important to you.

You can take part in the survey here.

The survey will take around 5 minutes and is open until the 21 June 2026.