Annual Report for Tenants 2024/25

Each year we share a summary of our work for the previous April to March. Have a look at our latest Annual Report

Highlights of the report include:

• Your responses to our satisfaction surveys, including our targets for 2025/26
• An update on how we are tackling damp and mould
• What we’re doing to make homes safer
• The support we’ve provided to residents to help with living costs
• Our new feedback website and how we work with residents to improve services

You can also view an accessible version on our website

Thank you to everyone on the Tenant Voice Panel (TVP) who helped design the report. If you'd like to get involved in the work the TVP does, you can join the panel here