EXEMPTION/PERMIT SYSTEM NOW LIVE

Our online Exemption/Permit application system is now open for you to make your application for the Danetree School Street. 

Who is automatically eligible?

All residents in the following roads will be exempt from the School Street restrictions:

• Danetree Road 
• Danetree Close 
• Oakhurst Road 
• Chessington Road ( from No.332 - No.358 only) (excluding 332A)
• No. 1 Poole Road only

Important Information : 

• You must complete a separate application for each vehicle registered to your address, up to a maximum of six vehicles per address 
• ALL Exemptions/Permits are FREE of charge
• Permits last for 12 months and will need to be renewed 
• You will need your V5C vehicle logbook/Insurance Certificate and a proof of residency document when making your application

 Acceptable proof of address can be any of the following:

• Council tax statement dated within the last 12-month period
• Rental agreement dated within the last 12-month period
• A utility bill (gas/electricity/water) dated within the last 12-month period
• Drivers licence clearly showing name and address
• For new residents - a solicitor's letter showing the house purchase completion date within the last 12-month period.

Apply online 

Use the link below to make your application.  See below for a step-by-step guide on making your application 

https://surrey.nsl-apply.co.uk/Account/Login?ReturnUrl=%2F

DROP-IN SESSIONS FOR SUPPORT WITH YOUR APPLICATIONS:

Thursday 19th March 4.30 - 6.30pm  and Wednesday 15th April 4.30 - 6.30pm

We recognise not all residents will have access to the internet to make their applications; therefore, Surrey County Council officers will be at the school on these dates to offer support and advice over the application process. 

YOU WILL NEED ACCESS TO YOUR EMAIL IN ORDER TO PROCESS YOUR APPLICATION, SO PLEASE CAN YOU BRING YOUR PHONE/IPAD/ OTHER DEVICE YOU USE TO ACCESS YOUR EMAIL.  HOWEVER, IF THIS IS NOT POSSIBLE, PLEASE BE ASSURED WE WILL STILL BE ABLE TO HELP WITH YOUR APPLICATION. 

Please note that these sessions are intended solely to provide practical support and guidance for completing exemption/permit applications. Officers will not be available to discuss or debate the merits or viability of the School Street Scheme. The decision to proceed has already been agreed by your County Councillor, and the scheme will go live on 11 May 2026.

About exemptions and who can apply 

 Blue Badge holders

Parents or carers who hold a blue badge, or have a child that holds a blue badge, will be exempt from the restrictions when dropping off and picking up their children from the school but will need to apply for this exemption. 

 Professional Carers and Healthcare Workers

The operation of the School Street scheme should not affect how and when you receive your care, therefore professional carers and healthcare workers who provide care/support to residents within the School Street will be exempt from the restrictions. The carer or their organisation will need to apply for this exemption;

• They must select your address, when applying.
• Use their own V5C vehicle logbook
• Upload a letter confirming their employment and care responsibilities.

 Informal Carers for both Care and Childcare – Family Members 

The operation of the School Street should not affect how and when you receive your care, therefore informal carers such as family members and friends who provide care/childcare support to residents within the School Street will be exempt from the restrictions. The family member or friend will need to apply for this exemption:

• They must select your address when applying.
• Upload a letter/email from you (as the resident) confirming that they require care/help with childcare during the times of the School Street Restrictions

 Building contractors 

Where a resident of the School Street zone has planned building works, a temporary exemption can be granted by emailing parking@surreycc.gov.uk 

 Please ensure that you include your name and address in this email along with the vehicle registration number/s of the contractors and the time period that you expect the works to go on for.  Applications for a temporary exemption must be made before 4pm the day before access is required (if this falls on a Monday, applications must be received by 4pm the previous Friday). Proof of eligibility can include an invoice or job schedule to confirm the address.

 Emergency Contractors 

Where a resident of the School Street zone needs to have emergency works done on their property, a temporary exemption can be granted by emailing parking@surreycc.gov.uk

 We understand that in these circumstances it may have to be the case that the application for exemption is made after the fact. Please ensure that you include your name and address in this email along with the vehicle registration number/s of the contractors and the time period that they will be/were on site for. Proof of eligibility can include an invoice or job schedule to confirm address.

Deliveries of emergency or refrigerated medication

Where a resident of the School Street zone needs to receive emergency or refrigerated medication, a temporary exemption can be granted by emailing parking@surreycc.gov.uk

We understand that in emergency circumstances it may have to be the case that the application for exemption is made after the fact. Please ensure that you include your name and address in this email along with the vehicle registration number/s of the contractors and the time period that they will be/were on site for. Proof of eligibility can include an invoice or job schedule to confirm delivery time and address.

Who is NOT eligible for an exemption 

Friends and family of residents of the School Street

We cannot allow for an exemption for friends and family wishing to visit residents within the School Street zone because the aim is to reduce traffic on the road. Instead, we suggest that arrangements are made to visit outside of the School Street operating times, or to park outside of the School Street zone and walk the rest of the way.

 Deliveries 

This includes all delivery companies including supermarket deliveries but does not include Royal Mail postal services. We cannot allow for an exemption for ad hoc deliveries because the aim is to reduce traffic on the road. Instead, we suggest that where it is possible to do so, deliveries are arranged for times outside of the School Street operating times.

 Mobile Businesses

This includes (but is not limited to) dog walkers, pet grooming services, mobile hairdressers and beauticians. We cannot allow for an exemption for mobile businesses wishing to visit properties within the School Street zone because the aim is to reduce traffic on the road. Instead, we suggest that arrangements are made for these businesses to visit outside of the School Street operating times, or to park outside of the School Street zone and walk the rest of the way.

 Taxis 

We cannot allow for an exemption for taxis within the School Street zone because the aim is to reduce traffic on the road. Instead, we suggest that arrangements are made for taxis to arrive outside of the School Street operating times, or to make their pickup or drop off outside of the School Street zone and walk the rest of the way.

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How to Apply for a Resident School Street Exemption/Permit  

1. Go to https://surrey.nsl-apply.co.uk

2. CREATE AN ACCOUNT following the instructions on the screen (we recommend using your email address as your username and making a note of your password).

• Once you have verified your account via your email – Log into your account 
• Click 'Purchase a permit' (button on the top left - there is no charge)

3. ADDRESS DETAILS

• Click the button to begin entering your address details.
• In the Postcode field, type your postcode.
• Select your property name or number from the dropdown list.
• Click 'Search’.
• Confirm your street is correct and select it if required
• Enter your town manually –Ewell 
• Click 'Save and Continue'.

4. PERMIT DETAILS 

• Select 'School Street Permits' from the Permit category drop down list
• Open the 'Permit type' dropdown.
• Select the appropriate permit type (Resident, Carer, Family Member).
• Click 'Save and Continue'.

5. VEHICLE DETAILS 

• Click 'Register a New Vehicle' (It’s really important to do this first rather than clicking the ‘Choose a vehicle’ option)
• A separate window then opens up within the page. Enter your number plate in the Number Plate field
• Click Yes to “are you the registered keeper of the vehicle”
• Click 'Retrieve Vehicle Details’
• Ensure the auto-filled vehicle details are correct and SAVE 
• Close window (X) 
• Click on ‘Vehicle’ (drop down) and select your vehicle registration and ‘Save and Continue’ 

 6. SUPPORTING

• Select a document type (e.g. Vehicle Ownership) and upload the required proof such as a photograph of your V5 document or a photograph of your vehicle insurance certificate.
• Click 'Save', then 'OK'.
• Click 'Save' again to confirm the vehicle record.
• Choose your vehicle from the dropdown list.
• Click 'Save and Continue’. Upload supporting evidence (eg a photograph of a utility bill or a photograph of a rental agreement)
• Choose the document type and upload the file.
• Click 'Save', then 'OK'
• Click 'Save and Continue'.

7. PRICE AND PAYMENT (No payment is required for School Streets exemption permits) 

• Select a start date for your Exemption/Permit – 11/05/2026
• Choose duration (12 months).
• Tick the box to agree to the terms and conditions.
• Click 'Apply'.

A pop-up message should confirm your application has been submitted. If you are applying for multiple vehicles at the same address – Click YES to “Would you like to apply for another permit” 

Notes:

- Each vehicle needs its own permit.

- Each property can apply for up to six vehicles

• Carer/Childcare or Family Member Exemptions must be applied for by the care provider and MUST USE THE RESIDENTS ADDRESS WHEN APPLYING 

• Blue Badge permits MUST USE THE SCHOOLS POST CODE TO APPLY (KT19 9SE)

- Exemptions/Permits are normally activated within 24 hours.

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We thank you for your patience, while the system was being set up.  Please be assured there is plenty of time for you all to make your applications ahead of the School Street going Live on 11^th May 2026 

Yours faithfully

School Streets Team