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Leasehold Charter Consultation

Leasehold Charter Consultation

We are creating a Leasehold Charter which gives our commitments to you. Tell us what you would like to see in the charter and how we can improve our service.

Take this short survey

We are offering a £100 Amazon gift voucher for one randomly selected participant.

About the project

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Have your say

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You said, We did

Find out the results of your consultation.

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Leasehold Charter Survey

Please complete this survey to tell us what you would like to see in your charter and how we can improve our service.

Project:Leasehold Charter Consultation
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Draft Leasehold Charter

Please see the draft Leasehold Charter below.

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Timeline

Draft Charter with our residents group

January 2023 - April 2024
The Leasehold Charter will be presented to our residents group who will assist in setting out the key pledges that will be included in the draft charter.

Launch consultation

20 May 2024 - 23 June 2024
We will open a formal consultation for leaseholders to feedback on the proposed Leasehold Charter. The consultation aims to engage with leaseholders to ensure that residents are informed about and can have their say on the Leasehold Charter.

Finalise consulation

23 June 2024 - 15 July 2024
We will analyse the results of the consultation and make the necessary amendments to the leasehold charter whilst keeping residents updated on any changes.

Launch Leasehold Charter

20 July 2024 - 20 July 2024
The finalised Leasehold Charter will be launched at the 2024 Leasehold Conference.

Meet the team

Westminster City Council
Westminster City Council

Westminster City Council is responsible for running this consultation, analysing its results and presenting them to stakeholders and the public.

Read Westminster City Council privacy policy

Contact Team

Should you have any questions about the Leasehold Charter consultation, please contact us below:

Call 0800 358 3783