
NTMWD Project Update | July 17, 2026
Pipeline installation phase nearly complete.
NTMWD Custer Road Water Main Replacement Project
Progress
- 9,050 of 9,100 feet of pipeline have been installed.
- Crews completed pipeline installation under President George Bush Turnpike outside the northbound lane. Grouting and backfilling are complete within the City of Plano limits.
- Permanent paving is being scheduled in coordination with trash pickup routes. Paving will begin at W. 15th Street and Pitman Drive, and move south toward Dolphin Drive, scheduled to begin work week of 7/27.
- Atmos Energy completed installation of the permanent gas line along Custer Road week of 6/22.
Planned Traffic / Lane Impacts*
*Future traffic and/or lane impacts will continue to be coordinated with the City of Plano.
Neighborhood Impacts
- Cross streets and alleys between Westridge Drive and Westlake Drive will have temporary closures from 9 a.m. to 4 p.m., in sequence as crews move southward for permanent paving.
- Temporary asphalt or steel plates will be used to reopen streets/alleys as work progresses. Contractor and Atmos Energy will be maintaining these areas until restoration.
- Transition from the northern staging area to the southern staging area has been completed.
- Activities at the northern staging area will be reduced until the contractor comes back to perform tie-in and restoration.
- Use of the staging areas through project completion, which is currently targeted for December 25, 2026. Schedule has been delayed due to inclement weather and utility conflicts.
Timeline / What’s Next
July 2026
• Pressure test of the entire waterline is anticipated the week of July 27.
August 2026
• Irrigation, sodding, landscaping installation is anticipated the week of August 10.
October 2026
• A shutdown of the City of Plano Custer Pump Station is anticipated for the final tie-in.
Later Phases (Date TBD)
• Testing/disinfection, permanent paving, and restoration of vegetation.
• Additional potholing will be performed along Carmel Drive, requiring street closure and detour (timing will be shared once scheduled).
• A future phase will require closure of Carmel Drive between Custer Road and Delmonte Circle. Additionally, one lane closure will be required on Custer Road southbound outer lane (timing will be shared once scheduled).
• 30-inch abandonment work will likely require additional traffic control phases along Custer Road (timing will be shared once phases are confirmed and scheduled).
• Final paving restoration limits and schedule are being coordinated between NTMWD, the City of Plano and the contractor.
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