
NTMWD Custer Road Water Main Replacement Project
NTMWD Project Update | December 5, 2025
Carmel is open to through traffic at the intersection of Custer Road
Project Status
- Construction of the pipeline continues to progress; 3450 feet out of 9100 total feet of pipeline have been installed.
- The contractor has completed pipeline and temporary paving installation along Pitman Drive, Dolphin Drive, and along Custer Road up to Carmel Drive.
- The contractor has backfilled the main pipeline to grade along Custer Road from Dolphin Drive to just south of Westridge Drive.
- The contractor has started covering spoils at the northern staging area during the weekends as part of their dust control strategy.
- Completed addressing storm water pollution prevention plan deficiencies as recommended by the City.
Upcoming Activities (December 1 – 12)
- Atmos Energy’s work will be done in two phases. The first is temporary cutting and capping the existing line, followed by relocating approximately 1000 feet of 6-inch gas main along Custer Road from just south of Grandview Drive to the alley just south of Westlake Drive. The temporary portion of the work began November 3 and is expected to be complete on December 5. The second phase to relocate the line and provide clearance for the installation of the waterline will occur after waterline installation along Custer Road is complete.
- Encase an existing City of Plano wastewater line at the intersection Pitman Drive and Gardengrove Court, to meet regulatory requirements, as well as installation of NTMWD water line from intersection of 15th Steet and Pitman Drive from the Chase Bank parking lot to the City of Plano Custer Pump. This work entails a temporary street closure--Pitman Drive--from 15th Street to Shadow Trail, which is currently scheduled for November 10 until January 5, 2026.
- Installation of anode test stations by use of a drill rig along Pitman Drive, Dolphin Drive, and Custer Road is scheduled for installation from December 8 to December 19.
- The contractor revised the traffic control plan to allow setting of a manhole in the median of Custer Road as part of the air relief valve installation. All northbound lanes of Custer Road between Grandview Drive and Westridge Drive will be closed and two-way traffic will be shifted to the southbound lanes of Custer Road. The traffic plan was approved by the City on November 12, and work will commence on December 8 through December 26.
- Carmel is open to through traffic at the intersection of Custer Road.
Future Activities
- Shutdown of the City of Plano Custer Pump Station is anticipated for May 2026 for 24-hours.
- Other work to finalize construction of the pipeline will include pipeline testing and disinfection, installation of permanent paving and restoration of vegetation.
- Upon completion of Atmos’s gas line temporary work and water and wastewater installation near 15th Street and Pitman Drive, pipeline installation will resume on Custer Road from just north of Westridge Drive to the alley just south of Westlake Drive. As water line installation continues south along Custer Road, cross streets and alleys starting at Westridge Drive to Westlake Drive will be temporarily closed between the hours of 9:00 a.m. to 3:00 pm. The closures will occur in sequence as the contractor advances in a southerly direction. Either temporary asphalt or plates will we used to allow opening of the streets/alleys.
- Work is being scheduled along with the traffic control plan for the installation of a second air relief valve just south of Grandview. This is very similar work to the one being installed in the vicinity of Glencliff Drive above.
- A second City of Plano wastewater pipeline is being scheduled for encasement near the intersection of Carmel Drive and Custer Road to meet regulatory requirements. Construction activities will require Carmel Drive to be closed again once the new waterline is in service. The date for this phase of construction will be determined at a later time.
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