Plano, TX
NTMWD Project Update | October 31, 2025
NTMWD Custer Road Water Main Replacement Project

NTMWD Project Update | October 31, 2025

Project work continues

Project Status

  • Construction of the pipeline continues to progress; 2900 feet out of 9100 total feet of pipeline have been installed.
  • The contractor has completed pipeline and temporary paving installation along Pitman Drive, Dolphin Drive, and along Custer Road up to Carmel Drive.

Upcoming Activities (Nov. 3 – 14)

  • Complete pipe installation along Custer Road from Grandview Drive to north of Westridge Drive, then move pipeline installation operations to the New Hope Center and continue south towards George Bush. This move is currently scheduled for November 7 to allow Atmos Energy to relocate a gas main in conflict with the water line. The traffic control plan for this area will require a lane closure of northbound Custer Road from Plano Parkway to the alley between Westlake Drive and Northcrest Drive.
  • Atmos Energy will relocate approximately 1,000 feet of 6-inch gas main along Custer Road from just south of Grandview Drive to the alley just south of Westlake Drive. This work is expected to begin on November 3 and last until November 14.
  • Encase an existing City of Plano wastewater line at the intersection of Pitman Drive and Gardengrove Court, to meet regulatory requirements. Installation of NTMWD water line from the intersection of 15th Street and Pitman Drive, from the Chase Bank parking lot to the City of Plano Custer Pump. This work entails a temporary lane closure--half of Pitman Drive--from 15th Street to Shadow Trail, which is currently scheduled for November 10 until December 8.
  • The contractor is working on a revised traffic control plan to allow the setting of a manhole in the median of Custer Road as part of the air relief valve installation. All northbound lanes of Custer Road between Carmel Drive and Glencliff Drive will be closed, and two-way traffic will be shifted to the southbound lanes of Custer Road. If the City of Plano approves the traffic plan, work will commence on November 10 and continue through November 21. Contractor estimated Carmel Drive to remain closed until November 28 for safety reasons and to accommodate all current and future work.

Future Activities

  • Other work to finalize construction of the pipeline will include pipeline testing and disinfection, installation of permanent paving, and restoration of vegetation.
  • Upon the relocation of the gas line, pipe installation will resume on Custer Road from just north of Westridge to the alley just south of Westlake Drive. As water line installation continues south along Custer Road, cross streets and alleys starting at Westridge Drive to Westlake Drive will be temporarily closed between the hours of 9:00 a.m. to 3:00 pm. The closures will occur in sequence as the contractor advances in a southerly direction. Either temporary asphalt or plates will be used to allow the opening of the streets/alleys.
  • Work is being scheduled along with the traffic control plan for the installation of a second air relief valve just south of Grandview. This is very similar to the work being installed in the vicinity of Glencliff Drive above.
  • A second City of Plano wastewater pipeline is being scheduled for encasement near the intersection of Carmel and Custer Road to meet regulatory requirements.

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