NTMWD Project Update | January 2, 2026

Project Status

• Construction of the pipeline continues to progress; 3550 out of 9100 total feet of pipeline have been installed.
• The contractor has completed pipeline and temporary paving installation along Pitman Drive, Dolphin Drive, and Custer Road up to Carmel Drive.
• The contractor has backfilled the main pipeline to grade along Custer Road from Dolphin Drive to just south of Westridge Drive.
• A new manhole was installed in the wastewater work area along Gardengrove Court and Pitman Drive. The wastewater line has been encased.
• The contractor is covering spoils at the northern staging area during the weekends. Although this is not a requirement, the contractor agreed to provide cover during the weekends to further improve dust control.
• Message boards notifying drivers along Custer of the planned traffic impacts have been placed on the northbound and southbound directions.

Upcoming Activities (January to February)

• Atmos Energy’s work on a natural gas line in the vicinity of the project is in progress. An existing natural gas line has been temporarily cut and capped. After the new waterline installation is complete, Atmos will return to relocate the natural gas line.
• Work is being scheduled for the installation of air relief valves in the median of Custer Road: One in between Grandview Drive and Westridge Drive, and another in between Glencliff Drive and Carmel Drive. NTMWD has coordinated with the City and the contractor on a traffic control plan for this work.

• All northbound lanes of Custer Road between Westridge Drive and Grandview Drive will be closed during the period of Jan. 5 to Jan. 26.
• After this, all northbound lanes of Custer Road between Glencliff Drive and Carmel Drive will be closed during the period of Feb. 9 to Feb. 27.
• For both instances, two-way traffic will be shifted to the southbound lanes of Custer Road. Northbound lanes of Custer Road will be reopened upon completion of the work.

• As water line installation continues south along Custer Road, cross streets and alleys starting at Westridge Drive to Westlake Drive will be temporarily closed between the hours of 9 a.m. and 3 p.m. The closures will occur in sequence as the contractor advances in a southerly direction. Either temporary asphalt or plates will be used to allow the opening of the streets/alleys.
• The contractor will also begin installing the NTMWD water line at the intersection of 15th Street and Pitman Drive, from the Chase Bank parking lot to the City of Plano Custer Pump Station. This work entails a temporary street closure on Pitman Drive, from 15th Street to Shadow Trail. This lane closure is being scheduled in the January/February timeframe.

Future Activities

• A 24-hour shutdown of the City of Plano Custer Pump Station is anticipated for May 2026.
• Other work to finalize construction of the water line will include testing and disinfection, installation of permanent paving, and restoration of vegetation. Installation of anode test stations by use of a drill rig along Pitman Drive, Dolphin Drive, and Custer Road is to be scheduled at a later date.
• To meet regulatory requirements, a second City of Plano wastewater pipeline is being scheduled for encasement near the intersection of Carmel Drive and Custer Road. Construction activities will require closure of Carmel Drive between Custer Road and Delmonte Circle. The date for this phase of construction will be established as major tasks get completed.