You said, we did

You Said, We Did: Westminster’s Tenancy Strategy and Policy

Following our consultation in March 2025, Westminster City Council is updating its Tenancy Strategy and Tenancy Policy to promote greater security for tenants and stronger communities.

We consulted on two related but distinct areas:

1. A Tenancy Strategy for Westminster – This sets out our position as a Council on the types of tenancies we encourage all social landlords in the borough to use.
2. A Tenancy Policy for Westminster City Council – This outlines the types of tenancies we will offer as a social landlord.

What you told us

• 86% of respondents supported the Tenancy Strategy proposals and believe that all social landlords should offer more permanent tenancies to their tenants.
• 84% of Westminster City Council tenants said they supported our proposal to offer secure, lifetime tenancies. 

This shows clear support for more secure, long-term housing across Westminster.

What this means

As a result of your feedback:

• The Council will no longer recommend fixed-term tenancies in the borough’s Tenancy Strategy and will instead encourage all social landlords to offer secure, lifetime tenancies.
• Westminster City Council will offer secure, lifetime tenancies to all new council tenants, following a 12-month introductory tenancy.
• Existing council tenants on flexible fixed-term tenancies will be offered the chance to convert to a secure tenancy before their current tenancy ends.

You can read the full details in the updated documents below:

Next steps

Between now and March 2026, we’ll be reaching out to all Westminster City Council tenants with flexible tenancies to talk about moving them to a secure lifetime tenancy. In the meantime, if you have any questions or concerns, please contact your housing officer on 0800 3583783 or housing.enquiries@westminster.gov.uk.