Draft Damp and Mould Policy
We recognise that many of our tenants and leaseholders experience damp and mould and that these can be a health hazard. We will tackle every case and every problem pro-actively adopting a ‘zero tolerance’ approach to damp and mould.
Our separate Damp and Mould Policy sets out the steps we’ll take if you report damp and mould.
Discover more
Draft Window Restrictor Policy
Draft Repairs Policy
Housing Repairs Policy
We believe that all Westminster City Council (WCC) residents should live in a safe, warm and secure home that is well maintained. We are committed to ensuring that residents are kept at the centre of everything we do and should be treated with empathy and respect by all staff. This is a core value in the way we expect our repairs service is delivered.
The Housing Repairs Policy sets out how we will deliver the repairs service and what our residents can expect of us.
You said, we did
See the results of the repair policies consultation here.
Stay Informed
Follow our projects to get notified of upcoming engagements and the latest project related news.